At ExamChirag, we are committed to providing our users with a high-quality test preparation experience. We understand that there may be situations where users may not be satisfied with their purchase. Therefore, we have established a refund policy to address such situations.

Refund Eligibility:

We offer a full refund within 7 days of the purchase date for our paid courses if:

• The course has technical issues that prevent access to the course materials, and we are unable to resolve those issues within a reasonable period of time.
• The payment gets failed due to some technical issue.

We do not offer refunds for the following reasons:

• Change of mind or the user’s failure to read the course description before purchase.
• The user has completed a significant portion of the course, as determined by us.
• The user has failed an exam after completing the course.

Refund Process:

If You are eligible for a refund, please contact our customer support team at support@examchirag.com. You will need to provide your name, email address, and order number. Our team will verify your eligibility for a refund and process your request within 7 working days. 

Refunds will be issued to the original payment method used for the purchase. Please note that it may take up to 7 working days for the refund to be processed and reflected in your account, depending on the payment method and the policies of your financial institution.

Cancellation Policy:

If You wish to cancel your subscription, you may do so at any time by accessing your account settings on our platform. Your access to the course materials will be terminated immediately upon cancellation. Please note that we do not offer prorated refunds for cancelled subscriptions.

Contact Us:

If you have any questions or concerns about our refund policy, please contact us at support@examchirag.com. We will be happy to assist you.

Last updated on 07/03/2023.