Privacy Policy

General

By using, accessing or participating in the Service, You agree to the terms of this privacy policy (the ”Privacy Policy”). Capitalized terms not defined in this Privacy Policy have the meanings set forth in the Terms and Conditions, located here. We reserve the right to change our Privacy Policy at any time. If we do this, we will post a notice that we have made changes to this Privacy Policy on the Website for at least 7 days after the changes are posted and will indicate at the bottom of the Privacy Policy the date these terms were last revised. Any revisions to this Privacy Policy will become effective the earlier of (i) the end of the foregoing 7-day period or (ii) the first time You access or use the Service after any such changes. If You do not agree to abide by this Privacy Policy, You are not authorized to use, access or participate in the Service.

At ExamChirag, we are committed to protecting the privacy of our users. This privacy policy applies to our platform and procedures on the collection, use and disclosure of Your information when You use the Service , how we collect and use it, and the choices You can make about the collection and use of your Personal Information.

Information we collect

When You use the Service You provide us with two types of information: (i) information You submit via the Service and (ii) information regarding your use of the Service collected by us as You interact with the Service. 

When You enter the Website, we collect your browser type and IP address. This information is gathered for all Website visitors. In addition, we store certain information from your browser using “cookies.” A cookie is a piece of data stored on the user’s computer tied to information about the user. We use session ID cookies to confirm that users are logged in. If You do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows You to deny or accept the cookie feature; however, You should note that cookies may be necessary to provide You certain features (e.g., customized delivery of information) available on the Website.

When You register with ExamChirag You may provide us with your name, email address, and other information that may be requested during the registration process. When You use the Service You may submit information and content to your profile, generate Activity Data through engaging in educational activities on the Service, or send messages and otherwise transmit information to other users. We store this information so that we can provide You the Service and offer personalized features.

How we use your information

We use your personal information to provide You with access to our platform(Website and App) and to improve your learning experience. This includes:

• Enrolling You in the courses You have selected
• Tracking your progress in those courses
• Providing You with feedback on your performance
• Personalizing your learning experience
• Responding to your inquiries and requests
• Sending You updates about our eLearning platform

We may also use your personal information to improve our platform and to conduct research and analysis.

How we protect your information

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. We use industry-standard security measures to protect your information, including secure servers and firewalls.

When it comes to data privacy, it’s important for users to have control over their personal information. As such, we have developed a Data Deletion Request process for users who wish to have their data removed from our systems.

If you are a user of our services and would like to make a data deletion request, please follow the steps below:

1. Contact us: You can reach out to us via email or through our website’s contact form to make your request.

2. Provide identification: In order to ensure that we are only deleting the data of the correct user, we will need you to provide us with some form of identification, such as a government-issued ID.

3. Specify the data: We will need you to specify the data you wish to be deleted. This can include any personal information that you have provided to us.

4. Verification: We will then verify your request and the information provided. This may take some time, but we will work as quickly as possible to fulfill your request.

5. Deletion: Once your request has been verified, we will delete the specified data from our systems. Please note that this may take some time to complete, and some residual copies of your data may remain in our backup systems.

We take data privacy seriously, and we are committed to protecting the personal information of our users. If you have any questions about our data deletion request process, please don’t hesitate to reach out to us.

Sharing your information

We may share your personal information with third-party service providers who assist us in providing our platform. These service providers may have access to your personal information only to perform services on our behalf and are obligated not to disclose or use it for any other purpose. ExamChirag shares your personal information only in limited circumstances where ExamChirag believes such sharing is reasonably necessary to offer the Service, legally required or, permitted by You.

You can choose not to provide us with your personal information, but this may limit your ability to use our eLearning platform. You may also choose to opt-out of receiving marketing communications from us by following the instructions in the communications.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact us

If You have any questions about this Privacy Policy, please contact us at support@examchirag.com

Last revised on Feb 28th, 2023